• Leadership and coaching skills can be learned and developed.

  • Communication is the art of listening, questioning, clarifying and establishing an action plan in the short and long term.

  • We must learn to control what we can, recognize what is not in our control and react appropriately to the situation.

  • We must learn to identify and prioritize problem situations in order to apply learned problem solving skills.

  • There is one person responsible for your choices and actions...YOU.

  • Goals must be realistic and achievable.

  • Leading the way we were led may not be the right way to lead..

  • We should live in the present, learn from the past and plan for the future.